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Terms & Conditions

Thank you for booking and/or traveling on the W.I.N.E. Retreat with Walk In New Enlightenment – “W.I.N.E.” LLC. These Booking Conditions apply to any travel product and/or service you have booked with or purchased from W.I.N.E., and govern the contractual relationship between you (“Client”) and W.I.N.E. By making a booking and paying your deposit you accept the following booking terms and conditions. Please note that all W.I.N.E. retreats are subject to availability and all prices are subject to change without notice until paid in full.

Payment: There is a non-refundable deposit of $150 (double occupancy). This deposit along with a completed online booking form, is required at booking. Final payment for the W.I.N.E. Retreat is due June 20, 2016. Any trip purchased within 30 days of departure (July 2, 2016) must be paid in full at the time of booking. Deposits are non-refundable regardless of the circumstances. Failure to pay the balance of your W.I.N.E. Retreat by the Final Payment due date (July 20, 2016) will result in forfeiture of deposit and cancellation of trip.

Installment Payment Option

Single Occupancy:  $2250 
Double Occupancy: $1950
Initial Deposit Due:  April 20th (non-refundable)  
$150
1st Installment Due after deposit: May 20, 2016 (non-refundable)
$600 (double occupancy)
$700 (single occupancy)

2nd Installment Due after 1st installment:  June 20, 2016
$600 (double occupancy)
$700 (single occupancy)

3rd Final Installment Due:  July 20th, 2016
$600 (double occupancy)
$700 (single occupancy)

 

Domestic airline flights into Costa Rica are not included in the W.I.N.E. Retreat package.  

Travel Documents & Taxes: You will need a valid passport that does not expire within 30 days of your departure (September 21, 2016). A VISA is not required to enter Costa Rica.  It is your responsibility to ensure that all passports, travel permits, health certificates and other documentation required for the W.I.N.E. Retreat are obtained and are in order. You must also pay all required taxes, such as Costa Rica departure tax ($29 USD). You are responsible for any additional costs incurred as a result of any failure to comply with these requirements.

Travel Insurance: Travel insurance is not included in the W.I.N.E. Retreat cost. When traveling with. W.I.N.E., it is highly encouraged that you have comprehensive travel insurance to cover you for the full duration of your journey for costs associated with illness, injury, death, loss of or damage to baggage and personal items, cancellation, loss of deposit, medical and hospitalization expenses, repatriation and curtailment expenses due to illness, the need to return home unexpectedly, evacuation expenses and accidental death or disability.  W.I.N.E. recommend Travelex Insurance and booking it with Cassandra Carponter with Way To Go Costa Rica: Cassandra Carponter|Way To Go Costa Rica, 800.835.1223 x1733 or 919.865.1733.  W.I.N.E. do not consider travel insurance offered by credit card companies as providing adequate coverage.

Refunds and Cancellations: Cancelled bookings may incur charges. These charges can be up to 100% of the cost of the booking. Fees and extra charges may apply where a booking is changed and when tickets or documents are re-issued. Where W.I.N.E. incur any liability for a cancellation fee or charge for any booking that you cancel, you agree to indemnify us for the amount of that fee or charge.
Cancellations by you, the Client: In the case that a Client must cancel their participation in the W.I.N.E. Retreat, the following cancellation fees will be incurred:
● 60 days or more before departure – loss of deposit ($300)
● 59 to 45 days before departure – 25% (loss of payment)
● 44 to 31 days before departure – 50% loss of payment)
● Within 30 days of departure – 100% (complete loss of payment to date)

Cancellations by W.I.N.E.: In the case that W.I.N.E. must cancel a trip for any reason, such as not reaching a minimum number of participants within 30 days of the departure, all fees paid to W.I.N.E. will be reimbursed.

Liability:  W.I.N.E. are not responsible for any damages, expenses, losses, or claims which are attributable to the fault of any Client, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services that form any part of the Product(s), or a force majeure event (as herein defined).

INDEMNIFICATION: You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates harmless from any liability, loss, claim and expense including reasonable attorneys’ fees, related to your violation of these Terms and Conditions or use of this Site.

To the fullest extent allowed by law, you agree that you will not institute any lawsuit or other legal action against W.I.N.E., LLC its officers, directors, delegates, employees, staff, instructors, agents, representatives, servants, or assigns and all organizations and individuals assisting in promoting, conducting or otherwise affiliated with the activity as a result of your participation in or injury from any W.I.N.E.-related, or W.I.N.E.-organized, W.I.N.E-advertised, W.I.N.E.-sponsored or W.I.N.E.-subsidized activity.

Health, Fitness, & Medical: All Clients are obligated to read, fill out and submit to winenlightenment@gmail.com the Medical Form (PDF) honestly, accurately, and completely. All Clients should consult their physician regarding their fitness for travel and adventure travel in particular. W.I.N.E. encourages all Clients to seek their physician’s advice regarding necessary or advisable vaccinations, medical precautions, or other medical concerns regarding the entirety of the Client’s travel with W.I.N.E.

Bookings sold on share basis: Bookings may be accepted where requested on a share room basis on the condition that the person/s requesting the share reservation agree that although every effort will be made to comply with specific requests, this is not always possible and we accept no responsibility for any incompatibility between persons sharing double occupancy rooms.

Airline Schedule Changes:  W.I.N.E. are not responsible for any schedule changes imposed by airlines. While we will do our best to reschedule your touring and accommodation, W.I.N.E. are not responsible for any additional costs nor services missed as a result of an airline-imposed schedule change.
Travel & Accommodation: Hotels, shuttle services or other constituent elements of the W.I.N.E. Retreat will be arranged by W.I.N.E. with suppliers local to the regions in which the retreat operates, who may themselves engage the services of other local operators and/or sub-contractors. W.I.N.E. will at all times endeavor to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable and are expressly incorporated into these Terms, and the Client assents to those terms and conditions and the limitations and obligations contained therein. These may limit or exclude liability of the supplier. The liability of W.I.N.E. will not exceed that of any supplier. All suppliers will be selected and assessed by W.I.N.E. in reference to local laws and regulations in the relevant country of operation. Neither W.I.N.E. nor any carrier is liable for the acts or omissions of any independent contractors.

Changes in Price and Minimum Numbers: Please note that all trips are subject to availability and all prices are subject to change without notice until your W.I.N.E. RETREAT has been paid in full. We reserve the right to change the trip components, the departure date, or any other aspect of the trip at our discretion until the trip has been paid for in full. All trips are based on a minimum number of participants. If this minimum number is not reached within 30 days of departure, we reserve the right to cancel or re-price this trip as appropriate. If we re-cost the trip and you decide not to proceed, or, if we cancel the W.I.N.E. Retreat, your deposit is refundable in full. In all other circumstances your deposit is non-refundable.
Images and Marketing: The Client agrees that while participating in any W.I.N.E. Retreat activity or related event or activity, images, photos or videos may be taken by other Clients and/or W.I.N.E. representatives or Trainers that may contain or feature the Client in part or in whole. The Client acknowledges that they consent to any such pictures being taken and agree that Client hereby grants a perpetual, royalty-free, worldwide, irrevocable license W.I.N.E., its affiliates and assigns, to reproduce for any purpose whatsoever (including marketing and promotions), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation to the Client or compensation payable to such Client.

Consent to Conditions: By making any booking, you agree to comply with these Booking Conditions and warrant that you have obtained agreement to these Booking Conditions from all other clients for whom the booking is made. You are responsible for the total price of all bookings that you make.

Refusal of Service:  W.I.N.E. retain the right to refuse service to any Client at any time, for any lawful reason whatsoever, in its sole discretion.

Coach Conditions:  W.I.N.E. reserve the right to replace a Coach with another of equal or greater experience, certifications, teaching skills, and charisma, in the case that the said Coach is unable to host the trip.

Amendments:  W.I.N.E. reserve the right to update and/or alter these Terms at any time and shall post the amended Terms of W.I.N.E., LLC, and represented on the W.I.N.E. website (www.winenlightenment.com).